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Which one do you actually need?

Most people arrive here knowing something is wrong and not knowing what to call it. Work from what you can see or smell rather than from the name of the service.

01
Standing water, or water you can see moving

Water damage repair — a burst supply line, a failed water heater, a slab leak, an AC condensate backup, or monsoon runoff that got inside. This is the emergency one, and it is the only service on the site answered around the clock, because the first few hours genuinely decide how big the job becomes.

02
A smell, a stain, or something that keeps coming back

Mold remediation — almost always the sequel to a water problem that was not dried properly, or a slow source nobody found. If there is no emergency and no visible water but a room smells wrong, this is the page you want.

03
Soot, smoke odour, or a property that has just had the fire service in it

Fire and smoke damage — and the part people do not expect, which is that suppression puts thousands of gallons into the building. Fire jobs start as water jobs.

Why It Matters

Three services, one clock

These are listed separately because they are separate trades, but in practice they are usually the same event at different stages. The EPA puts the start of mold growth at 24 to 48 hours where moisture remains. That single figure is why the order matters so much.

A supply line fails on Friday. By Sunday it is still a water job — extraction, air movers, dehumidifiers, readings. Left until the following weekend, it is a mold job as well, and the mold job costs more, takes longer and involves removing material that could have been dried.

Fire runs the same way in reverse. The soot is what you see; the thousands of gallons the fire service put into the structure are what nobody is thinking about on day one. That water is on exactly the same clock as any other water loss.

Which is the honest argument for calling early rather than waiting to see whether it dries out on its own. In this climate, in a house sealed against the heat, the parts that matter are usually the parts you cannot see.

Mold by city

Three cities have mold conditions distinct enough to be covered on their own pages.